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We Buy Any Home Reviews

Who Are We Buy Any Home?

London-based We Buy Any Home claim to be the UK’s number one home buying company.

What services do We Buy Any Home provide?

We Buy Any Home claim to be one of the only genuine cash home buyers in the industry, but some of their reviews make mention of their properties being sold on the open market through a sister-company (sold.co.uk). This suggests that We Buy Any Home offer both direct cash sales and estate agency services.

What is the buying process for We Buy Any Home?

When you sell your property to We Buy Any Home, you will go through the following process:

Step 1: Speak to a member of staff and tell them a little about your property. They will then use their own valuation software to judge your property’s market value.

Step 2: Within 24 hours of providing this information, you will be made a formal offer for your property.

Step 3: If you agree to the offer, you’ll be asked to instruct a solicitor and sign some paperwork before the company asks 1 or 2 RICS surveyors/valuers round to assess your property. They will then make a final offer based on their feedback.

This differs a little from other home buying companies. Most of We Buy Any Home’s competitors will get the property assessed by independent estate agents before making a formal offer, but We Buy Any Home rely on their own valuation software. They are also unusual in that they ask you to agree to using their service before making their ‘final offer’.

How much below market value do We Buy Any Home offer?

From their website, it’s not clear how much below market value We Buy Any Home will pay for your property.

Several customer reviews suggest the homeowners were initially made an offer of around 85% of market value, but some say their offer was then significantly reduced later in the process.

We Buy Any Home customer reviews

We Buy Any Home Reviews Trustpilot

We Buy Any Home Trustpilot review score: We Buy Any Home have a Trustpilot score of 4/5, based on 785 customer reviews.

79% of reviews give the company a 5* rating, with lots of customers mentioning specific members of staff who they felt gave an exceptional level of service. It’s clear that the company does have a number of very happy customers, but they do also have their fair share of negative reviews.

Some recurring themes in their negative feedback include high initial offers being dropped throughout the sale process, being tied in with contracts, and staff not responding to customer calls and emails.

We Buy Any Home have responded to 84% of negative reviews in the last 12 months. They have also requested the removal of 21 reviews during that time period. 16 of those requests were rejected by Trustpilot, the other 5 were removed because Trustpilot could not get a response from the reviewer.

We Buy Any Home Reviews Google

We Buy Any Home Google review score: We Buy Any Home’s Google reviews are very similar to their Trustpilot reviews. Several positive reviews are balanced out by a notable number of customers who are unhappy with their experience. More than 20% of We Buy Any Home’s 265 Google reviews have a 1* rating. Criticism is similar to that left in Trustpilot reviews; bad communication, contracts that tie you into selling with them and charge a penalty if you change your mind, and prices being dropped at the last minute.

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0800 068 3366


Quick Move Now Ltd
Unit 9,
Coped Hall Business Park,
Royal Wootton Bassett,
Swindon, SN4 8DP

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Pros and Cons of We Buy Any Home

Pros

  • UK-based company
  • Members of The Property Ombudsman (TPO) and National Association of Property Buyers (NAPB)
  • Company accounts suggest that We Buy Any Home does have the cash available to buy a small number of properties directly.

Cons

  • Customer reviews talk about being asked to sign contracts agreeing to the sale before being given We Buy Any Home’s final offer. Being asked to sign any contract – other than the usual house sale contracts required to transfer property ownership – is a major red flag. This could leave you tied into using a particular home buying company and facing hefty fees if you try to exit the agreement.
  • Several customer reviews talked about high initial offers that were dropped significantly throughout the sale process.
  • A number of customer reviews mentioned poor communication once the initial contract had been signed.

Compare We Buy Any Home with Quick Move

Quick Move Now We Buy Any Home
Established since 1998 We Buy Any Home talk about 300 years of collective experience, but don’t actually say which year they were established. Their website has been active since 2010.
Annual turnover £20.3 million We Buy Any Home is a trading style of 2 companies; EMC Finance and Kazai Capital Ltd. Kazai Capital’s latest annual turnover was £857,000. EMC Finance’s turnover is not readily available.
Are they a member of any professional associations or redress schemes? Yes, Quick Move Now are members of The Property Ombudsman (TPO) and the National Association of Property Buyers (NAPB) Yes, We Buy Any Home are members of The Property Ombudsman (TPO) and the National Association of Property Buyers (NAPB)
Is the company registration number available on the website? Yes Yes

Is We Buy Any Home legit? - Our verdict

We Buy Any Home are members of the NAPB and TPO, which is a good sign. The financial accounts for their parent companies would suggest that they have the financial capability to buy at least some properties directly.

Reviews appear to confirm that some properties are bought directly, but others talk about being directed to We Buy Any Home’s sister company (sold.co.uk); an online estate agency.

We Buy Any Home has a range of happy customer reviews, but there do seem to be several patterns in their negative reviews. Tales of offers being heavily reduced at the last minute, being tied-in with a contract, and a lack of communication are common. One reviewer also made claims about negative reviews being removed from Trustpilot, which questions how trustworthy their overall score is.

We would suggest caution if any home buying company tries to tie you in with any sort of contract. This is a big red flag in the unregulated home buying industry. From their customer reviews, it seems We Buy Any Home ask their customers to sign a contract before any surveyor or valuer visits the property in person – this leaves you very vulnerable to your offer being reduced during the sale process.

Are We Buy Any Home any good?

We Buy Any Home have been a big name in the home buying industry for some years, and obviously have some happy customers. Our biggest concern is around their use of contracts and the frequency with which offers are reduced. Two of the main benefits of using a cash home buying company are the speed and certainty they offer. If the company are making you an offer before doing a physical inspection of your property, the chances of the offer being reduced are very high. This leaves you with little certainty around the price your property will achieve and makes it difficult for you to make plans for your move. There is, of course, a small chance with any type of property sale that the survey will uncover something unexpected and result in a renegotiation, but if the company you’re selling to doesn’t get an independent valuation of your property from someone who has seen it in-person before making you a formal offer, you’re always going to be more vulnerable to a drop in price.

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FAQ's

  • How quickly can you buy my house?

    Quick Move Now can buy your property in as little as 7 days.

    We buy every property directly with our own cash funds. This means we’re able to provide a speed and certainty that cannot be matched by any other method of sale.

    Find out more about our simple house buying process here

  • How quickly can you make me an offer?

    Quick Move Now will be able to make you an indicative offer within a few hours and aim to get a formal offer out to you within 48 hours of property appraisal.

    Read more on how much we pay and why

  • How will you value my property?

    Quick Move Now carry out a full in-depth market appraisal. This will include valuations by independent local estate agents and a thorough assessment of the local property market. We are always honest and transparent about how we reach our figures and the evidence provided during the local estate agent valuation.

  • How much will you pay for my property?

    You can expect any genuine cash buying company to pay 80-85% of market value.

    Quick Move Now do not work to set discounts as we assess each property on it’s individual merit, but we will always make you the best offer we can.

  • Why do you buy at a discount?

    As a business, it is impossible for Quick Move Now to pay full market value for your property. This will be the same for any genuine cash home-buying company. Our discount covers several business expenses, including:

    • Higher level stamp duty
    • Legal fees
    • Business overheads
    • Cost of ownership

  • How do I know the offer is fair?

    Our formal offers are based on local independent estate agent valuations.

    As founding members of the National Association of Property Buyers (NAPB), honesty and transparency are integral to our business. Quick Move Now are also monitored by The Property Ombudsman and always follow their Code of Practice for Residential Property Buying Companies.

  • Will you carry out a survey before making me a cash offer?

    Quick Move Now do not carry out a property survey until our offer has been accepted (as with any open market sale).

  • How do I know you won’t change your offer at the last minute?

    All our formal offers are subject to survey. A serious structural issue found at the point of survey would be the only circumstance in which we would ever reduce our formal offer, but this is very unlikely and happens very rarely.

    Because Quick Move Now never ties you into using our services, if we are forced to reduce our offer you will be free to walk away without any cost or obligation.

  • Another company has made me a better offer. Will you match it?

    There are many companies claiming to be genuine companies who do not have the funds to buy your property directly. These companies will make you an attractive offer to tie you in, ask you to sign a contract, and then reduce their offer. It’s not usual for these companies to end up paying around 50-60% of market value.

    Quick Move Now put a lot of time and effort into assessing properties to ensure the offer we make you is fair, but we are always happy to speak to you if you have received a higher offer from another company.

    We’ve also gathered information on some of the most recognised names in the quick house sale industry which you may find helpful.

  • Do you charge any fees for your property buying service?

    No. Quick Move Now never charge any fees for our property buying service.

  • What’s the process for selling a property to Quick Move Now?

    Quick Move Now's property buying service includes 4 simple steps:

    1. Contact our team and provide some basic property information to receive an initial indicative offer.
    2. After an independent valuation, we’ll make you a free, no-obligation formal cash offer.
    3. If you choose to accept our formal cash offer, you will decide on your sale completion date.
    4. On your chosen completion date, the sale will complete and the money will be transferred to you.

  • Do you buy directly or will you connect me with investors?

    Quick Move Now only buy directly with our own cash funds. Any company that connects you with investors will be unable to offer any guarantees around price or timescale.

  • Will you need to visit my property in order to make me a cash offer?

    To make the best offer possible, we usually require a local estate agent to visit and complete an appraisal of your property.

    This is a short visit and will be arranged at a time to suit you.

    The only other property visits required would be the usual property survey and EPC assessment (if you don’t have a valid EPC).

  • Will there be lots of paperwork to sign?

    No, the paperwork you will be required to sign is the same to what you'd encounter in a traditional open market sale

  • Will I be tied in with a contract?

    Absolutely not! Quick Move Now NEVER ask our customers to sign anything that ties them into using us.

    We strongly advise customers to avoid any tie-in contracts or agreements. Companies that use these types of contracts are usually brokers rather than genuine cash buyers. This means they will try to connect you with investors or open market buyers, but will be unable to offer you any certainty around price or timescale. This removes all benefits associated with selling to a genuine cash home buyer, which are the speed and certainty they can offer.

    As with any property sale, there will be the usual legal property transfer documents for you to sign, but these will be drawn up by your solicitor, not the company.

  • How do I know Quick Move Now are genuine cash homebuyers?

    The easiest way to assess whether a company is buying properties directly is to check their company accounts on Companies House – the government register of companies.

    Lots of companies claim to be able to buy your property directly, but they should have accounts to back this up. If you need help with this, you can check out our ‘quick sale’ company review pages.

    Quick Move Now are transparent all the way through the process. Every property we buy is bought directly with our own cash funds and we are always happy to provide proof of funds so you know we have the money available to make good on our promises. We are a founding member of the National Association of Property Buyers (NAPB) and are monitored by The Property Ombudsman.

  • Are Quick Move Now regulated?

    No, despite Quick Move Now's best efforts the entire property-buying industry remains unregulated. Any company that suggests otherwise should be avoided. We are founding members of the National Association of Property Buyers (NAPB) and are monitored by The Property Ombudsman.

  • How long do I have to consider the cash offer?

    Quick Move Now's formal cash offers are valid for 7 days. If you need longer to think about it, that’s not a problem. We will simply need to do a quick reassessment of the local property market to ensure nothing has changed before we reconfirm the offer to you.

  • If I accept your offer, how long will it take to complete?

    If you accept our formal offer, you will be in complete control of the timescales. You simply tell us which date you’d like the sale to complete, and we’ll do the rest! Quick Move Now can buy in as little as 7 days if required.

  • Will I have one point of contact at Quick Move Now or have to speak to lots of different people?

    When you first contact Quick Move Now, you will speak to one of our friendly, helpful Client Account Managers. They will help to assess whether our service is the right fit for your circumstances.

    Once you reach the point of receiving a formal offer from us, you will be passed on to our Purchasing Director, who will then support you all the way through to sale completion.

    Read more about our friendly and dedicated purchasing team here

  • How quickly will I receive my payment?

    The money will be transferred on the day your sale completes, which can be as quickly as 7 days after offer acceptance if required.

    Quick Move Now can pay a deposit on exchange of contracts to assist with your moving costs, if that’s something you would find helpful.

  • Will I need a solicitor?

    Yes, you will need to instruct a solicitor to act on your behalf. Quick Move Now can either recommend a reputable solicitor or you may choose your own.

  • What happens if I have a mortgage or other loan on my property?

    As long as the sale price covers your outstanding mortgage and any loans on the property, this won’t be a problem.

    All money is handled through your solicitor, who will ensure the outstanding mortgage and any other secured debts are repaid from the proceeds of the sale. Your solicitor will then transfer the remaining balance to your account.

  • What type of property can you buy?

    Quick Move Now can buy all different types of residential properties. From 1-bedroom flats to large detached family homes.

    Find out more about what we buy here

    Unfortunately, we do not currently buy age-restricted properties.

  • My property is in poor condition. Will you still buy it?

    As long as your property is structurally sound and mortgageable, Quick Move Now can still make you an offer. This means you don’t have to worry about decorating or DIY before you sell.

  • Can you buy anywhere in the UK?

    We currently buy properties in any area of England or Wales. Unfortunately, Quick Move Now do not buy properties in Scotland or Northern Ireland.

  • Will the sale be discreet?

    Yes, it will. There will be no ‘for sale’ signs or online property listings. The only people who will know about the sale will be those directly involved with it.

  • Can I sell to Quick Move Now if I’m already on the market with an estate agent?

    Yes, you can. You’ll need to check the terms of your contract with the estate agent, but this is something Quick Move Now can help you with.

  • I’m about to be repossessed. Is it too late to sell to Quick Move Now and stop the repossession?

    Quick Move Now buy directly with our own cash funds, meaning we’re able to step in at the last minute to stop repossessions. As long as your lender is satisfied the mortgage arrears and outstanding debt will be cleared by an agreed date, they can stop the repossession order.

    This means you can avoid the usual financial repercussions of having a property repossession on your financial record.

  • Can Quick Move Now buy tenanted properties?

    Quick Move Now require properties to be vacant at the point of sale, but we can make an offer while your property is tenanted.

    If you want to accept our offer, you will need to ensure your tenant moves out before we exchange contracts.

  • Can you buy ex-local authority properties?

    Yes. Quick Move Now are happy to consider ex-local authority properties.

  • Are there any situations in which Quick Move Now can’t make an offer on a property?

    Some circumstances would prevent Quick Move Now from being able to make an offer, including:

    • Unmortgageable properties
    • Properties where we’re unable to accurately ascertain market value
    • Where the property owner is unable to ensure the property will be vacant by exchange of contracts
    • If there are other factors that make a property unreasonably high-risk for us to re-sell
  • I’m not in a rush. Can I still sell my property to Quick Move Now?

    Absolutely. Homeowners use Quick Move Now's home buying service for two distinct benefits: speed and certainty. We can guarantee the sale of your current property, whether you’re looking to move in 2 weeks or 2 months! You choose the date you want the sale to complete and we will work to your timescales.

  • What will happen to my property after I sell it to Quick Move Now?

    Once Quick Move Now has bought your property, we will look to re-sell it on the open market. This means we will take on all of the uncertainty around price and timescale that our service enables you to avoid.

  • Is my personal data safe with Quick Move Now?

    Absolutely. Quick Move Now take data protection very seriously. We will only pass your personal details on to parties relevant to your property sale, eg. surveyors and solicitors. You will be kept informed at each step of the process.

  • How do I make a complaint?
    Quick Move Now are committed to providing excellent service. If you're unhappy, please let us know. Click here to view our complaints procedure.

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