Who Are SmoothSale?
SmoothSale are a Leeds-based property company. They claim to be able to offer a guaranteed cash sale in a timescale to suit you.
What services do SmoothSale provide?
SmoothSale say they are trusted property buyers who offer a fast sale solution.
What is the buying process for SmoothSale?
SmoothSale outline a 3-step process.
Step 1: Fill out their online form or call their team to tell them about your property. They say they will be able to give you a cash offer over the phone and in writing (although it appears that it is just an indicative offer at this point. After valuation, the offer will be confirmed.)
Step 2: They will run a basic check whilst you complete some paperwork. They will also instruct a solicitor for you. At this point, a valuation company will visit your property and the final offer will be confirmed.
Step 3: If you’re happy to proceed, they will exchange contracts at this point and ask you to pick your completion date.
If you’re not happy with their cash offer, SmoothSale also offer something they call an ‘investor marketing service’.
How much below market value do SmoothSale offer?
We couldn’t find any information about how much below market value an offer from SmoothSale would be.
You can expect any genuine cash home-buying company to pay around 17-20% below market value.
SmoothSale customer reviews
SmoothSale Reviews Trustpilot
SmoothSale Trustpilot review score: SmoothSale have a Trustpilot score of 4.7/5 (based on 217 customer reviews). The vast majority of reviews are very positive, but there are a few aspects of some of the more negative reviews that concern us. A few different customer reviews question the existence of the ‘network of investors’ SmoothSale suggest they have access to if you choose not to accept their ‘cash’ offer. Although having a range of services on offer may seem convenient to homeowners looking for a quick sale, unless a company is buying your property directly with their own cash funds, they will be unable to offer you any guarantees around speed or how much you will achieve. One customer review suggests their property was supposed to be sent out to investors but was instead just put on one of the popular property portals at a reduced price.
If a company is unable to purchase your property directly, it’s likely that you’ll be better off selling your property in the usual way, on the open market with a high street estate agent. This will ensure you’re able to achieve the best price possible. The only reason to sell at a reduced price is in exchange for a quick sale. If you’re selling via the main online property portals, you’re unlikely to sell any quicker than via a traditional estate agent.
Other worrying issues raised in SmoothSale’s Trustpilot reviews include customer information being passed on to third parties without the homeowner’s consent, purchase prices being reduced at the last minute, unprofessional staff conducting viewings, and dishonesty about the position of prospective buyers.
SmoothSale have responded to 3 of the 7 negative reviews left in the last 12 months. They have also requested for 4 reviews to be removed. Of those 4, 2 remain online after not being found in breach of any guidelines and 2 have been removed because the reviewers didn’t respond to Trustpilot.
SmoothSale Reviews Google
SmoothSale Google review score: SmoothSale score 4.7/5 on Google (based on 93 customer reviews). Their Google reviews are very similar to their Trustpilot reviews. The majority of them are very positive, but it’s important to read all their reviews to get a balanced idea of what it’s like to sell a property with them.
Contact Us
0800 068 3366[email protected]
Quick Move Now Ltd
Unit 9,
Coped Hall Business Park,
Royal Wootton Bassett,
Swindon, SN4 8DP