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Open Property Group Reviews

Who Are Open Property Group?

Open Property Group claim to be a professional house-buying company and landlord. From their website, it appears that they buy properties and then either sell them on or keep them as buy-to-let investments.

What services do Open Property Group provide?

Open Property Group claim to be genuine cash buyers. They say they can buy a wide range of different properties, including rental properties with sitting tenants.

What is the buying process for Open Property Group?

From their website, it appears Open Property Group’s quick sale process is similar to other property-buying companies.

Step 1: Open Property Group say you will receive an instant cash offer for your property at the point of enquiry.

Step 2: If you’re happy with the instant cash offer, you can either schedule a property visit or send Open Property Group a video walkthrough or photographs of your property.

Step 3: You can then choose your move-out date.

Step 4: Completion.

How much below market value do Open Property Group offer?

Their website suggests Open Property Group can pay up to 85% of market value for a quick sale.

Open Property Group customer reviews

Open Property Group Reviews Trustpilot

Open Property Group Trustpilot review score: Open Property Group have a Trustpilot score of 4.7/5, based on 120 customer reviews. This gives them an overall score of ‘excellent’.

Generally, customers seem to be fairly happy with their experience with Open Property group, but there were a few that did raise areas of concern. A small number of reviews claim that Open Property Group changed their mind and pulled out of the sale. Others mention concerns about Open Property Group’s lack of communication, claiming that the company suddenly went quiet and were difficult to get hold of after accepting their offer.

Open Property Group have responded to the 3 negative reviews left in the last 12 months, typically replying in 1 week or less. They have also requested for 4 reviews to be removed in that time period. A 4 requests were rejected by Trustpilot.

Open Property Group Reviews Google

Open Property Group Google review score: Open Property Group score 4.1/5 on Google, based on 29 customer reviews.

Positive customer reviews were complimentary about the advice and customer service they received from Open Property Group. They also praised Open Property Group’s ability to purchase properties with sitting tenants. Less glowing reviews highlighted poor communication from the company and offers being reduced during the process.

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0800 068 3366


Quick Move Now Ltd
Unit 9,
Coped Hall Business Park,
Royal Wootton Bassett,
Swindon, SN4 8DP

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Pros and Cons of Open Property Group

Pros

  • UK-based company
  • Members of The Property Ombudsman (TPO) and National Association of Property Buyers (NAPB)
  • Able to buy rental properties with sitting tenants.

Cons

  • Some of Open Property Group’s customer reviews raise concerns about the company’s communication. A few different reviews mention agreeing to sell to Open Property Group and then not hearing from them for long periods of time.
  • Open Property Group’s company registration number is not visible on their website – this makes it difficult to do your due diligence.
  • Open Property Group has an excellent customer review score on Trustpilot, but some of the reviews seem to be from people who decided not to proceed with the company’s offer.

Compare Open Property Group with Quick Move

Quick Move Now Open Property Group
Established since 1998 Unclear. Their website suggests 2014, but Companies House says Open Property Group was incorporated in 2016.
Annual turnover £20.3 million The group of companies Open Property Group is part of have an annual turnover of £9.4 million, but it’s unclear how much of that is related to their property-buying service.
Are they a member of any professional associations or redress schemes? Yes, Quick Move Now are members of The Property Ombudsman (TPO) and the National Association of Property Buyers (NAPB) Yes, Open Property Group are members of The Property Ombudsman (TPO) and the National Association of Property Buyers (NAPB).
Is the company registration number available on the website? Yes No

Is Open Property Group legit? - Our verdict

Customer reviews suggest that Open Property Group is a genuine property-buying company. As Open Property Group is part of a larger group of companies, it was difficult for us to find turnover relating to their property-buying service, but group turnover suggests the group of companies would have the finances available to purchase properties directly.

Not having their company registration number clearly displayed on the website does make it difficult for homeowners to do their due diligence. If you search for ‘Open Property Group’ on Companies House, their record says that the company is ‘active’, but they have filed accounts for ‘a dormant company’. With a little further investigation, it appears the Open Property Group brand is now operating through a different company: ‘Open Property Finance’. This lack of transparency makes it more challenging to be certain you’re dealing with a legitimate company.

Are Open Property Group any good?

Open Property Group have high customer review scores on both Trustpilot and Google, so they’re obviously doing something right. Because we’re only able to see accounts for their group of companies and not specifically for the property-buying company, it’s impossible to say how many properties they buy. They don’t have a huge number of customer reviews, which would suggest they’re not buying a large number of properties. Their website claims more than 1,500 properties have been bought and sold by their directors, but it’s unclear whether that’s as part of Open Property Group. Even if it is, that would mean they’re buying an average of 6 properties each month. That’s not a big number considering they cover the whole of England and Wales.

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FAQ's

  • How quickly can you buy my house?

    Quick Move Now can buy your property in as little as 7 days.

    We buy every property directly with our own cash funds. This means we’re able to provide a speed and certainty that cannot be matched by any other method of sale.

    Find out more about our simple house buying process here

  • How quickly can you make me an offer?

    Quick Move Now will be able to make you an indicative offer within a few hours and aim to get a formal offer out to you within 48 hours of property appraisal.

    Read more on how much we pay and why

  • How will you value my property?

    Quick Move Now carry out a full in-depth market appraisal. This will include valuations by independent local estate agents and a thorough assessment of the local property market. We are always honest and transparent about how we reach our figures and the evidence provided during the local estate agent valuation.

  • How much will you pay for my property?

    You can expect any genuine cash buying company to pay 80-85% of market value.

    Quick Move Now do not work to set discounts as we assess each property on it’s individual merit, but we will always make you the best offer we can.

  • Why do you buy at a discount?

    As a business, it is impossible for Quick Move Now to pay full market value for your property. This will be the same for any genuine cash home-buying company. Our discount covers several business expenses, including:

    • Higher level stamp duty
    • Legal fees
    • Business overheads
    • Cost of ownership

  • How do I know the offer is fair?

    Our formal offers are based on local independent estate agent valuations.

    As founding members of the National Association of Property Buyers (NAPB), honesty and transparency are integral to our business. Quick Move Now are also monitored by The Property Ombudsman and always follow their Code of Practice for Residential Property Buying Companies.

  • Will you carry out a survey before making me a cash offer?

    Quick Move Now do not carry out a property survey until our offer has been accepted (as with any open market sale).

  • How do I know you won’t change your offer at the last minute?

    All our formal offers are subject to survey. A serious structural issue found at the point of survey would be the only circumstance in which we would ever reduce our formal offer, but this is very unlikely and happens very rarely.

    Because Quick Move Now never ties you into using our services, if we are forced to reduce our offer you will be free to walk away without any cost or obligation.

  • Another company has made me a better offer. Will you match it?

    There are many companies claiming to be genuine companies who do not have the funds to buy your property directly. These companies will make you an attractive offer to tie you in, ask you to sign a contract, and then reduce their offer. It’s not usual for these companies to end up paying around 50-60% of market value.

    Quick Move Now put a lot of time and effort into assessing properties to ensure the offer we make you is fair, but we are always happy to speak to you if you have received a higher offer from another company.

    We’ve also gathered information on some of the most recognised names in the quick house sale industry which you may find helpful.

  • Do you charge any fees for your property buying service?

    No. Quick Move Now never charge any fees for our property buying service.

  • What’s the process for selling a property to Quick Move Now?

    Quick Move Now's property buying service includes 4 simple steps:

    1. Contact our team and provide some basic property information to receive an initial indicative offer.
    2. After an independent valuation, we’ll make you a free, no-obligation formal cash offer.
    3. If you choose to accept our formal cash offer, you will decide on your sale completion date.
    4. On your chosen completion date, the sale will complete and the money will be transferred to you.

  • Do you buy directly or will you connect me with investors?

    Quick Move Now only buy directly with our own cash funds. Any company that connects you with investors will be unable to offer any guarantees around price or timescale.

  • Will you need to visit my property in order to make me a cash offer?

    To make the best offer possible, we usually require a local estate agent to visit and complete an appraisal of your property.

    This is a short visit and will be arranged at a time to suit you.

    The only other property visits required would be the usual property survey and EPC assessment (if you don’t have a valid EPC).

  • Will there be lots of paperwork to sign?

    No, the paperwork you will be required to sign is the same to what you'd encounter in a traditional open market sale

  • Will I be tied in with a contract?

    Absolutely not! Quick Move Now NEVER ask our customers to sign anything that ties them into using us.

    We strongly advise customers to avoid any tie-in contracts or agreements. Companies that use these types of contracts are usually brokers rather than genuine cash buyers. This means they will try to connect you with investors or open market buyers, but will be unable to offer you any certainty around price or timescale. This removes all benefits associated with selling to a genuine cash home buyer, which are the speed and certainty they can offer.

    As with any property sale, there will be the usual legal property transfer documents for you to sign, but these will be drawn up by your solicitor, not the company.

  • How do I know Quick Move Now are genuine cash homebuyers?

    The easiest way to assess whether a company is buying properties directly is to check their company accounts on Companies House – the government register of companies.

    Lots of companies claim to be able to buy your property directly, but they should have accounts to back this up. If you need help with this, you can check out our ‘quick sale’ company review pages.

    Quick Move Now are transparent all the way through the process. Every property we buy is bought directly with our own cash funds and we are always happy to provide proof of funds so you know we have the money available to make good on our promises. We are a founding member of the National Association of Property Buyers (NAPB) and are monitored by The Property Ombudsman.

  • Are Quick Move Now regulated?

    No, despite Quick Move Now's best efforts the entire property-buying industry remains unregulated. Any company that suggests otherwise should be avoided. We are founding members of the National Association of Property Buyers (NAPB) and are monitored by The Property Ombudsman.

  • How long do I have to consider the cash offer?

    Quick Move Now's formal cash offers are valid for 7 days. If you need longer to think about it, that’s not a problem. We will simply need to do a quick reassessment of the local property market to ensure nothing has changed before we reconfirm the offer to you.

  • If I accept your offer, how long will it take to complete?

    If you accept our formal offer, you will be in complete control of the timescales. You simply tell us which date you’d like the sale to complete, and we’ll do the rest! Quick Move Now can buy in as little as 7 days if required.

  • Will I have one point of contact at Quick Move Now or have to speak to lots of different people?

    When you first contact Quick Move Now, you will speak to one of our friendly, helpful Client Account Managers. They will help to assess whether our service is the right fit for your circumstances.

    Once you reach the point of receiving a formal offer from us, you will be passed on to our Purchasing Director, who will then support you all the way through to sale completion.

    Read more about our friendly and dedicated purchasing team here

  • How quickly will I receive my payment?

    The money will be transferred on the day your sale completes, which can be as quickly as 7 days after offer acceptance if required.

    Quick Move Now can pay a deposit on exchange of contracts to assist with your moving costs, if that’s something you would find helpful.

  • Will I need a solicitor?

    Yes, you will need to instruct a solicitor to act on your behalf. Quick Move Now can either recommend a reputable solicitor or you may choose your own.

  • What happens if I have a mortgage or other loan on my property?

    As long as the sale price covers your outstanding mortgage and any loans on the property, this won’t be a problem.

    All money is handled through your solicitor, who will ensure the outstanding mortgage and any other secured debts are repaid from the proceeds of the sale. Your solicitor will then transfer the remaining balance to your account.

  • What type of property can you buy?

    Quick Move Now can buy all different types of residential properties. From 1-bedroom flats to large detached family homes.

    Find out more about what we buy here

    Unfortunately, we do not currently buy age-restricted properties.

  • My property is in poor condition. Will you still buy it?

    As long as your property is structurally sound and mortgageable, Quick Move Now can still make you an offer. This means you don’t have to worry about decorating or DIY before you sell.

  • Can you buy anywhere in the UK?

    We currently buy properties in any area of England or Wales. Unfortunately, Quick Move Now do not buy properties in Scotland or Northern Ireland.

  • Will the sale be discreet?

    Yes, it will. There will be no ‘for sale’ signs or online property listings. The only people who will know about the sale will be those directly involved with it.

  • Can I sell to Quick Move Now if I’m already on the market with an estate agent?

    Yes, you can. You’ll need to check the terms of your contract with the estate agent, but this is something Quick Move Now can help you with.

  • I’m about to be repossessed. Is it too late to sell to Quick Move Now and stop the repossession?

    Quick Move Now buy directly with our own cash funds, meaning we’re able to step in at the last minute to stop repossessions. As long as your lender is satisfied the mortgage arrears and outstanding debt will be cleared by an agreed date, they can stop the repossession order.

    This means you can avoid the usual financial repercussions of having a property repossession on your financial record.

  • Can Quick Move Now buy tenanted properties?

    Quick Move Now require properties to be vacant at the point of sale, but we can make an offer while your property is tenanted.

    If you want to accept our offer, you will need to ensure your tenant moves out before we exchange contracts.

  • Can you buy ex-local authority properties?

    Yes. Quick Move Now are happy to consider ex-local authority properties.

  • Are there any situations in which Quick Move Now can’t make an offer on a property?

    Some circumstances would prevent Quick Move Now from being able to make an offer, including:

    • Unmortgageable properties
    • Properties where we’re unable to accurately ascertain market value
    • Where the property owner is unable to ensure the property will be vacant by exchange of contracts
    • If there are other factors that make a property unreasonably high-risk for us to re-sell
  • I’m not in a rush. Can I still sell my property to Quick Move Now?

    Absolutely. Homeowners use Quick Move Now's home buying service for two distinct benefits: speed and certainty. We can guarantee the sale of your current property, whether you’re looking to move in 2 weeks or 2 months! You choose the date you want the sale to complete and we will work to your timescales.

  • What will happen to my property after I sell it to Quick Move Now?

    Once Quick Move Now has bought your property, we will look to re-sell it on the open market. This means we will take on all of the uncertainty around price and timescale that our service enables you to avoid.

  • Is my personal data safe with Quick Move Now?

    Absolutely. Quick Move Now take data protection very seriously. We will only pass your personal details on to parties relevant to your property sale, eg. surveyors and solicitors. You will be kept informed at each step of the process.

  • How do I make a complaint?
    Quick Move Now are committed to providing excellent service. If you're unhappy, please let us know. Click here to view our complaints procedure.

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