Privacy & Cookie Policy

Introduction

This policy has been adopted by Quick Move Now Limited in order to provide consistent treatment of personal data. Quick Move Now is committed to ensuring that your privacy is protected.

This privacy notice aims to give you information on how Quick Move Now Limited collects and processes your personal data through your use of this website, including any data you may provide through this website when you request a cash offer, complete a contact us form or take part in a competition and how you can instruct us if you prefer to limit the use of that information and the procedures that we have in place to safeguard your privacy.

This website is not intended for children and we do not knowingly collect data relating to children.

Consent – The information we collect

When you request an estimated offer or information regarding our property services, we need to know your name, email address and telephone number. We also need details of the property concerned.

We gather this information to allow us to deal with your enquiry effectively and to process any subsequent offer and purchase. The relevant information is then used by Quick Move Now Limited to provide our services and to communicate with you on any matter relating to the provision of services and in general.

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data: Includes first name, maiden name, last name or similar identifier, marital status, title, date of birth and gender.
  • Contact Data: Include postal address, email address and telephone numbers.
  • Profile Data: Includes orders made by you, your interests, preferences and, feedback and survey responses.
  • Technical Data: Includes GA Client ID, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
  • Usage Data: Includes information about how you use our website.

We also collect and use Aggregated Data such as statistical or demographic data for any purpose. Aggregated data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific website feature.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we will not be able to progress with our services.

How we use your personal data

In order to provide our services, it may be necessary to share a limited amount of your personal contact information with third parties, such as, but not limited to, solicitors, surveyors and estate agents. This information is shared solely for you to progress with the service you have requested.

We will never pass your details onto an irrelevant third party. The data you provide Quick Move Now will only be used to facilitate your cash offer and/or to provide you with information and special offers around our services.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests, and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation

Click here to find out more about the types of lawful basis that we will rely on to process your personal data.

Data Retention – How long we keep your data

Quick Move Now Limited will retain all personal data for as long as the individual is a customer of the company plus 6 years. This is subject to any overriding legal or regulatory requirements.

Any customer of Quick Move Now Limited does, of course, have the right to be forgotten. If you would like your personal data to be removed from our system, you can do so by making a written request to our data officer at:

Email:    [email protected]
Post:      Data Protection Officer
Quick Move Now Ltd
Unit 9, Coped Hall Business Park
Royal Wootton Bassett
Swindon
SN4 8DP

Data Subject Right – Your rights to access personal information

In accordance with GDPR, an individual has the right on request, to receive a copy of the personal information held by Quick Move Now Limited and to request that any inaccurate data be corrected or removed.

As a customer of Quick Move Now Limited, your personal rights are:

  • To be told by the Company what information they hold and for what purpose your personal data is being processed.
  • To be given a description of the data held and the recipients to whom it may be disclosed.
  • To have communicated in an intelligible form the personal data concerned, and any information available as to the source of the data.

Upon written request to the company’s Data Protection Officer, we will provide a statement regarding the personal data held about you.

Changes to the privacy policy and your duty to inform us of changes to your details

If any of the information that you have provided to Quick Move Now Limited changes, for example, if you change your e-mail address, telephone number or name, please let us know by sending an e-mail to [email protected] or by sending a letter to Data Protection Officer, Quick Move Now Limited, Unit 9 Coped Hall, Royal Wootton Bassett, Swindon, SN4 8PD.

Cookies

We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you click HERE for detailed guidance.

The following describes the cookies we use on this site and what we use them for.

Quick Move Now Limited operates an ‘implied consent’ cookie policy which means that we assume you are happy with this usage if you continue to use the site. If you are not happy, then you should either not use this site, or you should delete all Quickmovenow cookies having visited the site.

Alternatively, you could browse the site using your browser’s anonymous usage setting – called ‘Incognito’ in Chrome, ‘InPrivate’ for Internet Explorer and Private Browsing in Firefox and Safari.

Cookies for site analytics and performance:

Your consent applies to the following domains: www.quickmovenow.com

Cookie declaration last updated on 1/26/23 by Cookiebot:

Necessary (4)

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Name Provider Purpose Expiry Type
AMP_TOKEN Google Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor. 1 day HTTP Cookie
CookieConsent Cookiebot Stores the user’s cookie consent state for the current domain 1 year HTTP Cookie
gtm_tld_testcookie Google Pending Session HTTP Cookie
test_cookie Google Used to check if the user’s browser supports cookies. 1 day HTTP Cookie

Statistics (10)

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Name Provider Purpose Expiry Type
_clck Microsoft Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner. 1 year HTTP Cookie
_clsk Microsoft Registers statistical data on users’ behaviour on the website. Used for internal analytics by the website operator. 1 day HTTP Cookie
_cltk Microsoft Registers statistical data on users’ behaviour on the website. Used for internal analytics by the website operator. Session HTML Local Storage
_ga Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 399 days HTTP Cookie
_ga_# Google Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. 399 days HTTP Cookie
_gat Google Used by Google Analytics to throttle request rate 1 day HTTP Cookie
_gid Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 1 day HTTP Cookie
c.gif Microsoft Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner. Session Pixel Tracker
CLID Microsoft Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner. 1 year HTTP Cookie
collect Google Used to send data to Google Analytics about the visitor’s device and behavior. Tracks the visitor across devices and marketing channels. Session Pixel Tracker

Marketing (16)

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Name Provider Purpose Expiry Type
_fbp Meta Platforms, Inc. Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. 3 months HTTP Cookie
_gcl_au Google Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. 3 months HTTP Cookie
_uetsid Microsoft Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement – This also allows the website to limit the number of times that they are shown the same advertisement. 1 day HTML Local Storage
_uetsid_exp Microsoft Contains the expiry-date for the cookie with corresponding name. Persistent HTML Local Storage
_uetvid Microsoft Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor’s preferences. 1 year HTML Local Storage
_uetvid_exp Microsoft Contains the expiry-date for the cookie with corresponding name. Persistent HTML Local Storage
ads/ga-audiences Google Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites. Session Pixel Tracker
ANONCHK Microsoft Registers data on visitors from multiple visits and on multiple websites. This information is used to measure the efficiency of advertisement on websites. 1 day HTTP Cookie
IDE Google Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. 1 year HTTP Cookie
MUID [x2] Microsoft Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains. 1 year HTTP Cookie
pagead/1p-user-list/# Google Tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral-fees between websites. Session Pixel Tracker
pagead/landing [x2] Google Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement – This also allows the website to limit the number of times that they are shown the same advertisement. Session Pixel Tracker
SM Microsoft Registers a unique ID that identifies the user’s device during return visits across websites that use the same ad network. The ID is used to allow targeted ads. Session HTTP Cookie
SRM_B Microsoft Tracks the user’s interaction with the website’s search-bar-function. This data can be used to present the user with relevant products or services. 1 year HTTP Cookie

 How we protect your information

The internet is not a secure medium. However, we have put in place various security procedures as set out in this policy.  We use firewalls to prevent unauthorised external access to our systems and data. We also keep your information confidential. The internal procedures of Quick Move Now Limited cover the storage, access and disclosure of your information. Access to visitor information is limited and all files are password protected.

Telephone calls – Calls may be recorded for training and monitoring purposes. Any call recordings are held as per our data security procedures.

Data protection license number:

Z7716286

Personal Data Breaches and Complaints

If you feel your personal data has been misused or you feel that we have not kept your personal details secure, you should contact our Data Protection Officer in the first instance to log a complaint.

If you are unhappy with our response, or you need any further advice, you should contact the Information Commissioner’s Office (ICO) on the details below:

ICO Helpline
Telephone: 0303 123 1113

The ICO can investigate your claim and take action against anyone who has misused your personal data.

Company Structure

Quick Move Now Limited (registered 03589492) is the trading company of Linc Capital Limited (registered 10485463) and www.quickmovenow.com is a trading style of Quick Move Now Limited.

The registered office address for all the above companies is:
Unit 9, Coped Hall Business Park, Royal Wootton Bassett, Swindon, SN4 8DP

How to contact Quick Move Now Limited

If you have any enquiries about this privacy policy please contact us at:

Email:    [email protected]

Postal: Quick Move Now Ltd
Unit 9, Coped Hall Business Park
Royal Wootton Bassett
Swindon
SN4 8DP

Telephone: 01793 840927