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The Property Buying Company Reviews

Who Are The Property Buying Company?

The Property Buying Company are a Yorkshire-based business that claim to be able to buy any house using their cash house buying facility.

What services do The Property Buying Company provide?

The Property Buying Company say they will buy your property in an average of 2-3 weeks at no cost to you.

What is the buying process for The Property Buying Company?

The company website outlines a 3-step buying process.

Step 1: You will be asked to submit an enquiry form that contains some basic information about you and your property.

Step 2: Their website says someone from The Property Buying Company will contact you within 24 hours with a free, no-obligation cash offer. Once you accept the offer, one of their regional managers will visit the property and gather some more information. After this you will receive a formalised offer.

Step 3: The Property Buying Company’s progression team will then ask you to instruct an independent solicitor to act on your behalf. They say they will cover your legal fees and searches, and arrange a professional valuation of your property. After legal work has been collected and valuations completed, you will progress to exchange and sale completion.

How much below market value do The Property Buying Company offer?

The Property Buying Company’s website suggest that they will pay around 80% of market value.

The Property Buying Company customer reviews

The Property Buying Company Reviews Trustpilot

The Property Buying Company Trustpilot review score: The Property Buying Company have a Trustpilot score of 4.7/5 based on 1,994 customer reviews.

Although their overall score is high, The Property Buying Company’s customer reviews raised some big concerns. These include:

  • Tying customers into using their services by asking them to sign a contract and putting notices on customer properties that prevent them from selling to anyone else.
  • Mention of cancellation fees if you decide not to go ahead with the sale.
  • Dropping their offer at the last minute or pulling out of the sale altogether.
  • Not buying properties directly – unless a company is buying your property directly, they’re unable to provide any certainty around cost or completion dates.

The Property Buying Company Reviews Google

The Property Buying Company Google review score: The Property Buying Company score 4.2/5 on Google based on 158 customer reviews.
The company has many positive reviews, but also reports of sales falling through at the last minute with no notice, lengthy sale times, and vastly reduced offers.

Contact Us

0800 068 3366


Quick Move Now Ltd
Unit 9,
Coped Hall Business Park,
Royal Wootton Bassett,
Swindon, SN4 8DP

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Pros and Cons of The Property Buying Company

Pros

  • UK-based company
  • Members of The Property Ombudsman (TPO) and National Association of Property Buyers (NAPB)

Cons

  • The Property Buying Company’s website claims that ‘all properties are bought using cash from [their] own reserves’, yet most of their customer reviews suggest the company has acted as an estate agent or broker. This means they attempt to find a third-party buyer for the property, rather than buying the property themselves. When companies operate in this manner, the homeowner is usually still expected to sell the property at a significant discount, but will not get any greater speed or certainty than selling on the open market via an estate agent.
  • Several reviews mention that The Property Buying Company ties homeowners into using their services by getting them to sign a contract and putting a notice on the property. This prevents you from selling to anyone else. One customer reported that the company used the tie-in contract to try to pressurise them into accepting a lower offer.
  • One customer review on Trustpilot said The Property Buying Company had tried to bribe them to remove a negative review. This may call into question the validity of the company’s 4.7 star score.

Compare The Property Buying Company with Quick Move

Quick Move Now The Property Buying Company
Established since 1998 2012
Annual turnover £20.3 million As a small company, The Property Buying Company are exempt from having to publish full company accounts, so we’re unable to see their annual turnover.
Are they a member of any professional associations or redress schemes? Yes, Quick Move Now are members of The Property Ombudsman (TPO) and the National Association of Property Buyers (NAPB) Yes, The Property Buying Company are members of The Property Ombudsman (TPO) and the National Association of Property Buyers (NAPB).
Is the company registration number available on the website? Yes Yes

Is The Property Buying Company legit? - Our verdict

From their customer reviews and business accounts, it is unclear how many properties The Property Buying Company buy each year. Many of their reviews seem to suggest that the company acts as a broker, trying to connect homeowners with investors looking to buy properties. Whilst this might be a good option if your property is likely to struggle on the open market, or is perhaps unmortgageable, it will mean accepting a significant discount on your property’s market value, but without any of the speed or certainty of a genuine cash home buying company. If a company is buying your property directly, with their own cash funds, they should be able to complete the sale in 1-2 weeks. If they are relying on investors, they will have no control over timescales or property purchase prices.

Customer reviews also highlighted several worrying practices. Multiple reviews claimed that The Property Buying Company pulled out of sales at the last minute, missed agreed sale completion dates, reduced their offer, tied homeowners in with unfavourable contracts, and put a legal ‘notice’ on the customer’s property that prevented them from selling to anyone else.

Are The Property Buying Company any good?

The Property Buying Company claim to buy properties with their own cash funds. Whilst that may be true in some cases, it appears from their customer reviews that a substantial part of their business also involves acting as an estate agent, selling properties to property investors. Any company selling to investors will be unable to offer any guarantees around price, timescale or whether the sale will be successful.

If you want a quick or guaranteed property sale, the only appropriate route will be a genuine cash home buyer, who will purchase your property directly with their own cash funds.

Homeowners may also be concerned about claims that the company tried to bribe one customer to remove their negative review. This calls into question whether their high Trustpilot score can be trusted and whether their reviews represent the true experience of their customers.

Homeowners should also be wary of any property buying company that tries to tie them in with a contract. Any contract that ties you into using a company’s services is a major red flag in the property buying industry, as it suggests they will act as a broker rather than a direct cash house buyer. You can read more about this here.

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FAQ's

  • How quickly can you buy my house?

    Quick Move Now can buy your property in as little as 7 days.

    We buy every property directly with our own cash funds. This means we’re able to provide a speed and certainty that cannot be matched by any other method of sale.

    Find out more about our simple house buying process here

  • How quickly can you make me an offer?

    Quick Move Now will be able to make you an indicative offer within a few hours and aim to get a formal offer out to you within 48 hours of property appraisal.

    Read more on how much we pay and why

  • How will you value my property?

    Quick Move Now carry out a full in-depth market appraisal. This will include valuations by independent local estate agents and a thorough assessment of the local property market. We are always honest and transparent about how we reach our figures and the evidence provided during the local estate agent valuation.

  • How much will you pay for my property?

    You can expect any genuine cash buying company to pay 80-85% of market value.

    Quick Move Now do not work to set discounts as we assess each property on it’s individual merit, but we will always make you the best offer we can.

  • Why do you buy at a discount?

    As a business, it is impossible for Quick Move Now to pay full market value for your property. This will be the same for any genuine cash home-buying company. Our discount covers several business expenses, including:

    • Higher level stamp duty
    • Legal fees
    • Business overheads
    • Cost of ownership

  • How do I know the offer is fair?

    Our formal offers are based on local independent estate agent valuations.

    As founding members of the National Association of Property Buyers (NAPB), honesty and transparency are integral to our business. Quick Move Now are also monitored by The Property Ombudsman and always follow their Code of Practice for Residential Property Buying Companies.

  • Will you carry out a survey before making me a cash offer?

    Quick Move Now do not carry out a property survey until our offer has been accepted (as with any open market sale).

  • How do I know you won’t change your offer at the last minute?

    All our formal offers are subject to survey. A serious structural issue found at the point of survey would be the only circumstance in which we would ever reduce our formal offer, but this is very unlikely and happens very rarely.

    Because Quick Move Now never ties you into using our services, if we are forced to reduce our offer you will be free to walk away without any cost or obligation.

  • Another company has made me a better offer. Will you match it?

    There are many companies claiming to be genuine companies who do not have the funds to buy your property directly. These companies will make you an attractive offer to tie you in, ask you to sign a contract, and then reduce their offer. It’s not usual for these companies to end up paying around 50-60% of market value.

    Quick Move Now put a lot of time and effort into assessing properties to ensure the offer we make you is fair, but we are always happy to speak to you if you have received a higher offer from another company.

    We’ve also gathered information on some of the most recognised names in the quick house sale industry which you may find helpful.

  • Do you charge any fees for your property buying service?

    No. Quick Move Now never charge any fees for our property buying service.

  • What’s the process for selling a property to Quick Move Now?

    Quick Move Now's property buying service includes 4 simple steps:

    1. Contact our team and provide some basic property information to receive an initial indicative offer.
    2. After an independent valuation, we’ll make you a free, no-obligation formal cash offer.
    3. If you choose to accept our formal cash offer, you will decide on your sale completion date.
    4. On your chosen completion date, the sale will complete and the money will be transferred to you.

  • Do you buy directly or will you connect me with investors?

    Quick Move Now only buy directly with our own cash funds. Any company that connects you with investors will be unable to offer any guarantees around price or timescale.

  • Will you need to visit my property in order to make me a cash offer?

    To make the best offer possible, we usually require a local estate agent to visit and complete an appraisal of your property.

    This is a short visit and will be arranged at a time to suit you.

    The only other property visits required would be the usual property survey and EPC assessment (if you don’t have a valid EPC).

  • Will there be lots of paperwork to sign?

    No, the paperwork you will be required to sign is the same to what you'd encounter in a traditional open market sale

  • Will I be tied in with a contract?

    Absolutely not! Quick Move Now NEVER ask our customers to sign anything that ties them into using us.

    We strongly advise customers to avoid any tie-in contracts or agreements. Companies that use these types of contracts are usually brokers rather than genuine cash buyers. This means they will try to connect you with investors or open market buyers, but will be unable to offer you any certainty around price or timescale. This removes all benefits associated with selling to a genuine cash home buyer, which are the speed and certainty they can offer.

    As with any property sale, there will be the usual legal property transfer documents for you to sign, but these will be drawn up by your solicitor, not the company.

  • How do I know Quick Move Now are genuine cash homebuyers?

    The easiest way to assess whether a company is buying properties directly is to check their company accounts on Companies House – the government register of companies.

    Lots of companies claim to be able to buy your property directly, but they should have accounts to back this up. If you need help with this, you can check out our ‘quick sale’ company review pages.

    Quick Move Now are transparent all the way through the process. Every property we buy is bought directly with our own cash funds and we are always happy to provide proof of funds so you know we have the money available to make good on our promises. We are a founding member of the National Association of Property Buyers (NAPB) and are monitored by The Property Ombudsman.

  • Are Quick Move Now regulated?

    No, despite Quick Move Now's best efforts the entire property-buying industry remains unregulated. Any company that suggests otherwise should be avoided. We are founding members of the National Association of Property Buyers (NAPB) and are monitored by The Property Ombudsman.

  • How long do I have to consider the cash offer?

    Quick Move Now's formal cash offers are valid for 7 days. If you need longer to think about it, that’s not a problem. We will simply need to do a quick reassessment of the local property market to ensure nothing has changed before we reconfirm the offer to you.

  • If I accept your offer, how long will it take to complete?

    If you accept our formal offer, you will be in complete control of the timescales. You simply tell us which date you’d like the sale to complete, and we’ll do the rest! Quick Move Now can buy in as little as 7 days if required.

  • Will I have one point of contact at Quick Move Now or have to speak to lots of different people?

    When you first contact Quick Move Now, you will speak to one of our friendly, helpful Client Account Managers. They will help to assess whether our service is the right fit for your circumstances.

    Once you reach the point of receiving a formal offer from us, you will be passed on to our Purchasing Director, who will then support you all the way through to sale completion.

    Read more about our friendly and dedicated purchasing team here

  • How quickly will I receive my payment?

    The money will be transferred on the day your sale completes, which can be as quickly as 7 days after offer acceptance if required.

    Quick Move Now can pay a deposit on exchange of contracts to assist with your moving costs, if that’s something you would find helpful.

  • Will I need a solicitor?

    Yes, you will need to instruct a solicitor to act on your behalf. Quick Move Now can either recommend a reputable solicitor or you may choose your own.

  • What happens if I have a mortgage or other loan on my property?

    As long as the sale price covers your outstanding mortgage and any loans on the property, this won’t be a problem.

    All money is handled through your solicitor, who will ensure the outstanding mortgage and any other secured debts are repaid from the proceeds of the sale. Your solicitor will then transfer the remaining balance to your account.

  • What type of property can you buy?

    Quick Move Now can buy all different types of residential properties. From 1-bedroom flats to large detached family homes.

    Find out more about what we buy here

    Unfortunately, we do not currently buy age-restricted properties.

  • My property is in poor condition. Will you still buy it?

    As long as your property is structurally sound and mortgageable, Quick Move Now can still make you an offer. This means you don’t have to worry about decorating or DIY before you sell.

  • Can you buy anywhere in the UK?

    We currently buy properties in any area of England or Wales. Unfortunately, Quick Move Now do not buy properties in Scotland or Northern Ireland.

  • Will the sale be discreet?

    Yes, it will. There will be no ‘for sale’ signs or online property listings. The only people who will know about the sale will be those directly involved with it.

  • Can I sell to Quick Move Now if I’m already on the market with an estate agent?

    Yes, you can. You’ll need to check the terms of your contract with the estate agent, but this is something Quick Move Now can help you with.

  • I’m about to be repossessed. Is it too late to sell to Quick Move Now and stop the repossession?

    Quick Move Now buy directly with our own cash funds, meaning we’re able to step in at the last minute to stop repossessions. As long as your lender is satisfied the mortgage arrears and outstanding debt will be cleared by an agreed date, they can stop the repossession order.

    This means you can avoid the usual financial repercussions of having a property repossession on your financial record.

  • Can Quick Move Now buy tenanted properties?

    Quick Move Now require properties to be vacant at the point of sale, but we can make an offer while your property is tenanted.

    If you want to accept our offer, you will need to ensure your tenant moves out before we exchange contracts.

  • Can you buy ex-local authority properties?

    Yes. Quick Move Now are happy to consider ex-local authority properties.

  • Are there any situations in which Quick Move Now can’t make an offer on a property?

    Some circumstances would prevent Quick Move Now from being able to make an offer, including:

    • Unmortgageable properties
    • Properties where we’re unable to accurately ascertain market value
    • Where the property owner is unable to ensure the property will be vacant by exchange of contracts
    • If there are other factors that make a property unreasonably high-risk for us to re-sell
  • I’m not in a rush. Can I still sell my property to Quick Move Now?

    Absolutely. Homeowners use Quick Move Now's home buying service for two distinct benefits: speed and certainty. We can guarantee the sale of your current property, whether you’re looking to move in 2 weeks or 2 months! You choose the date you want the sale to complete and we will work to your timescales.

  • What will happen to my property after I sell it to Quick Move Now?

    Once Quick Move Now has bought your property, we will look to re-sell it on the open market. This means we will take on all of the uncertainty around price and timescale that our service enables you to avoid.

  • Is my personal data safe with Quick Move Now?

    Absolutely. Quick Move Now take data protection very seriously. We will only pass your personal details on to parties relevant to your property sale, eg. surveyors and solicitors. You will be kept informed at each step of the process.

  • How do I make a complaint?
    Quick Move Now are committed to providing excellent service. If you're unhappy, please let us know. Click here to view our complaints procedure.