Who are House Buy Fast

The Worthing-based company behind House Buy Fast – Future Planned Relocation Services Ltd – began trading in 2008, initially focused on buying auction properties for investors. In 2011 they expanded into buying properties for cash and created the ‘House Buy Fast’ brand.

What services do House Buy Fast provide?

House Buy Fast offer two different methods of sale: quick sale and online estate agency.

They say their quick sale service can complete in 3 days to 3 weeks, paying up to 85% of market value.

Their online estate agency route is suitable for homeowners looking for full market value. With this method of sale, they suggest they can complete in 6 weeks to 6 months.

What is the buying process for House Buy Fast?

House Buy Fast have a 5-step buying process:

Step 1: Get in touch with the company via phone, email or an online valuation form.

Step 2: House Buy Fast say they will use their in-house valuation system and the information you provide about your property to calculate your offer.

Step 3: If you accept the offer, House Buy Fast will organise a structural survey of the property and instruct solicitors.

Step 4: There will be some forms to fill in.

Step 5: The sale will complete and you’ll receive the money in your bank account.

How much below market value do House Buy Fast offer?

House Buy Fast’s website suggests that they can pay up to 85% of market value for their quick sale route.

Pros & Cons of House Buy Fast

House Buy Fast - Positives

  • UK-based company
  • Members of The Property Ombudsman (TPO) and National Association of Property Buyers (NAPB)
  • Reviews and accounts suggest that House Buy Fast do have the cash available to buy some properties directly

House Buy Fast - Negatives

  • Whilst it appears House Buy Fast do buy some properties directly, they also offer an online estate agency service. The success of this seems to vary.
  • One customer review suggested the homeowner thought they were getting a quick and guaranteed sale but instead found out their property had been put on the open market – this resulted in them losing their reservation on a new-build property.
  • Some homeowners who have used House Buy Fast’s online estate agency service have complained about a lack of viewings compared to local high street estate agents.

Is House Buy Fast legit? - Our verdict

House Buy Fast are members of the NAPB and TPO, which is a good sign. They also appear to buy at least some properties directly, though it appears from customer reviews that a substantial number of customers choose the company’s online estate agency route instead.

Unlike some other companies, House Buy Fast seem to be upfront and honest about the two options.

Are House Buy Fast any good?

From their customer reviews, House Buy Fast do appear to have the ability to buy properties directly. They also offer an online estate agency service.

Cash home-buying services and online estate agency services are very different. They will appeal to (and be suitable for) different property owners. Cash home-buying services are suitable for those who need a quick or guaranteed property sale and can consider accepting less than market value to achieve this. An online estate agency will be an option for those who can’t afford to accept less than market value, but no estate agent (online or high street) will be able to offer any guarantees around speed, success or the price you’ll achieve.

If you can’t accept less than market value for your property, we would advise you to think carefully before you decide to go with an online estate agency. Whilst online estate agencies are sometimes cheaper than high street estate agencies, they are not always as successful. A local high street estate agent will have a good knowledge and understanding of your local area and potential buyers. It can be tricky for national online estate agents to compete. This is reflected in multiple customer reviews that said they were disappointed by a lack of viewings when trying to sell through House Buy Fast, only to relist with a local estate agent and sell very quickly.

If you need a quick or guaranteed house sale, a genuine cash home buyer can offer a speed and certainty that cannot be matched by any other method of sale.

House Buy Fast customer feedback - Real ratings from Trustpilot

Most praised aspects

  • Honest and transparent advice: A standout theme is that staff are often praised for giving “honest advice” even if it means telling a customer they would be better off selling on the open market.
  • Stress-free management: Reviewers consistently mention how the company “takes the weight off their shoulders,” managing the solicitors and paperwork efficiently, which is particularly valued by those dealing with probate or broken chains.
  • No-pressure sales: Many 5-star reviews come from people who ultimately didn’t sell to them but were so impressed by the polite, non-aggressive initial consultation that they still felt compelled to leave a positive review.

Most common complaints

  • Confusion over estate agency model: Like some competitors, they offer both a direct cash buy and also an online estate agency route.  Some negative reviews come from sellers who thought they were getting a guaranteed quick buy but were actually placed on the open market.
  • Last-minute price adjustments: A few critical reviews describe “bait and switch” experiences where the price was lowered significantly just days before the exchange, citing surveyor reports or “market changes” as the reason.
  • Slow response times in later stages: While initial contact is lightning-fast, a small subset of users reported that communication became “patchy” or “disorganised” once the sale moved into the legal and underwriting phase.

Get a free cash offer today

House Buy Fast customer reviews

House Buy Fast Reviews Trustpilot

Trustpilot Score: 4.6 / 5

Positive reviews mention polite, professional staff and clear explanations of the services available. Several relate to the company’s estate agency services rather than a direct cash buying service.

Less complimentary customer reviews mention a lack of viewings through the online estate agency, poor communication and false promises. One customer also mentioned having lost their reservation on a new-build home because what they thought was a guaranteed quick sale direct to House Buy Fast turned out to be an open market sale through their online estate agency service.

House Buy Fast have only replied to 1 negative review in the last 12 months.

House Buy Fast Reviews Google

Google Score: 4.7 / 5

House Buy Fast’s Google reviews are similar to their Trustpilot reviews. Some very positive feedback that mentions successful property sales and polite, knowledgeable staff, but also some that criticise a lack of property viewings.

Get a free cash offer today

Compare House Buy Fast with Quick Move Now

Quick Move Now House Buy Fast
Established since 1998 2011
Annual turnover £20.3 million As a small company, House Buy Fast are exempt from having to publish full company accounts. This means we’re unable to see their annual turnover.
Members of any professional associations or redress schemes? Yes, Quick Move Now are members of The Property Ombudsman (TPO) and the National Association of Property Buyers (NAPB) Yes, House Buy Fast are members of The Property Ombudsman (TPO) and the National Association of Property Buyers (NAPB).
Is the company registration number available on the website? Yes Yes

Get a free cash offer today

"Quick Move Now was exactly the company I needed when I was selling my house fast due to chain collapse"

Read our fast house sale reviews

Frequently Asked Questions About House Buy Fast

House Buy Fast say they can pay up to 85% of market value.

House Buy Fast say they use their own internal system, along with information you provide, to make you a cash offer. If you choose to accept that offer, they will conduct an independent property survey.

No, House Buy Fast say they do not charge any fees for the their service.

Yes, if you choose to use a solicitor that is recommended by House Buy Fast, they will cover your legal fees.

House Buy Fast say they can often complete the sale in under 2 weeks.

House Buy Fast claim to be a direct cash buyer, but their customer reviews suggest that they also offer an online estate agency service.

The property buying industry is unregulated, but companies can join voluntary organisations. House Buy Fast are members of both The Property Ombudsman and the National Association of Property Buyers.

Working in partnership with: