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Buy My House Experts Reviews

Who Are Buy My House Experts?

‘Buy My House Experts’ is a brand name of UK National Properties Ltd.

What services do Buy My House Experts provide?

Buy My House Experts say they buy properties with their own cash funds and can complete the sale in as little as 5 days.

What is the buying process for Buy My House Experts?

Buy My House Experts’ website doesn’t go into much detail about the process of selling your property to them. They outline 3 basic steps.

Step 1: You can either fill in an online form or call and speak to a member of their team.

Step 2: Receive a cash offer within 24 hours.

Step 3: Agree a price and the solicitors do the paperwork.

How much below market value do Buy My House Experts offer?

Buy My House Experts don’t say how much they will pay for your property, just that it will be below market value.

Buy My House Experts customer reviews

Buy My House Experts Reviews Trustpilot

Buy My House Experts Trustpilot review score: Buy My House Experts have a Trustpilot score of 4.6/5, based on 102 customer reviews.

Although their overall Trustpilot score is quite high, Buy My House Experts’ more negative reviews do raise some concerning points. All of their negative reviews seem to focus on 3 key areas:

  • Offer being reduced at the last minute
  • Sale taking significantly longer than promised
  • Problems with communication

Many of the negative reviews claim Buy My House Experts’ offer was lowered at the last minute. Several of them claim the offer was reduced on the day the sale was due to complete.

Examples of last minute price reductions in Buy My House Experts’ Trustpilot reviews include:

  • Price dropped by £50,000 2 days before exchange
  • Sale dragged out for months, then on day of completion the offer was lowered by £40,000
  • Reduced offer on completion day and homeowner felt pressured into accepting the lower offer
  • 3 days before agreed moving day the offer was lowered by 20%
  • Property owner received a good initial offer, but it was dropped by £20,000 during sale process and another £20,000 at the point of exchanging contracts
  • Offer lowered by 12.5% at the last minute

This is something that is unfortunately quite common with less reputable companies. Despite our best efforts, the property buying industry remains unregulated. This means unscrupulous companies can get away with reducing their offer at the 11th hour, when homeowners feel under huge pressure to accept through fear of losing their onward move or getting landed with legal fees for an unsuccessful sale. If you’re considering using any company that has customer reviews suggesting they reduce their offers just before completion, we would recommend exercising extreme caution.

We do also have some questions about how genuine some of Buy My House Experts’ more positive reviews are, due to some very unusual behaviour. Members of  the public are either usually the type of person to leave company reviews or not. If they leave reviews for one company, you would generally expect to see that they’ve also left reviews for other companies or services. Strangely, 87 of the 90 5-star reviews left for Buy My House Experts were left by people who only left that one review. This is very unusual.

 

Buy My House Experts Reviews Google

Buy My House Experts Google review score: Buy My House Experts score 2.7/5 on Google, based on 19 customer reviews.

Buy My House Experts’ Google reviews are substantially less positive than their Trustpilot reviews.

Similarly to their Trustpilot reviews, customers voice upset about offers being lowered at the last minute and having difficulty getting hold of members of staff.

Contact Us

0800 068 3366


Quick Move Now Ltd
Unit 9,
Coped Hall Business Park,
Royal Wootton Bassett,
Swindon, SN4 8DP

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Pros and Cons of Buy My House Experts

Pros

  • UK-based company with some positive customer reviews.
  • Their website states that they don’t tie customers in with contracts or option agreements.

Cons

  • A significant number of customer reviews claim offers are heavily reduced at the last minute – often on the day completion is due to take place.
  • Homeowners may have questions about how genuine some of the more positive customer reviews are.
  • The claim to be members of both the National Association of Property Buyers (NAPB) and The Property Ombudsman (TPO), but we couldn’t find Buy My House Experts or the company behind the brand – UK National Properties Ltd – on either member list.
  • Buy My House Experts claim to be a regulated company but unfortunately the property buying industry is unregulated. Any company claiming to be regulated is misleading you.

Compare Buy My House Experts with Quick Move

Quick Move Now Buy My House Experts
Established since 1998 Buy My House Experts state on their website that they've been established since 1993, but we can't find any evidence to support that claim. Their Companies House record says the company was established in October 2020.
Annual turnover £20.3 million As a small business, UK National Properties Ltd (the company behind the Buy My House Experts brand) don't have to publish full accounts so we're unable to see their annual turnover. To be exempt, they must have a turnover of less than £5.6million and a balance sheet total of less than £2.8million. It is also worth noting that UK National Properties Ltd posted dormant company accounts for both 2021 and 2022.
Are they a member of any professional associations or redress schemes? Yes, Quick Move Now are members of The Property Ombudsman (TPO) and the National Association of Property Buyers (NAPB) UK National Properties Ltd (the company behind Buy My House Experts) claim to be members of both the National Association of Property Buyers (NAPB) and The Property Ombudsman (TPO), but we couldn't find them on either.
Is the company registration number available on the website? Yes Yes

Is Buy My House Experts legit? - Our verdict