Mr and Mrs Cruise – Relocating
Mr and Mrs Cruise were relocating and needed a guaranteed house sale
Mrs Cruise and her husband were relocating with her husband’s job and needed a guaranteed sale on a pre-agreed date.
They had previously contacted another company that claimed to be a cash home buyer and had a very negative experience. As a result, when Mrs Cruise first called us, she was very worried that they were going to lose the house they were due to buy.
Jerome, one of our Client Account Managers, was able to reassure her that there was still enough time for us to purchase her property, and her onward purchase would still be able to go ahead.
Jerome asked Mrs Cruise some information about the property she wanted to sell and then did some research on the local property market to enable him to give her an indication of the level of offer we would be able to make for the property. Mrs Cruise was happy with the indicative offer, so we asked an independent estate agent to value their property as soon as possible. We knew Mr and Mrs Cruise were working to a tight deadline, so we made every effort to gather the information we needed as quickly as possible.
Rhys, our Purchasing Director, was able to make Mr and Mrs Cruise a formal offer within 24 hours of their first enquiry. They accepted the same day and the sale completed 53 days later, to tie in with the purchase of their next property.
Speaking about their experience with Quick Move Now, Mrs Cruise commented: “I first contacted Quick Move Now after I had been messed around big time by [another quick house sale company]. I was at rock bottom feeling like I was going to lose the house I had put an offer on and had my heart set on. I had no faith and was heartbroken thinking I was going to lose my onward purchase and lose money I had already put down, but Quick Move Now were totally amazing.
“Jerome put me at rest and got estate agent to value it. Within 24 hours I had a final offer from the manger, Rhys. They had already appointed solicitors which were amazing at their job too. Within a short period of time they advised me they are ready to exchange when we were. They didn’t push for a completion date, they waited until our onward purchase was ready. When we advised them that we are ready, they were amazing at completion on same date as onward purchase. They kept in contact at all times. I would 100% recommend Quick Move Now to anyone wanting a fast sale.”
Jerome Bonner, the Quick Move Now Client Account Manager who handled Mrs Cruise’s enquiry, commented:
Mrs Cruise was clearly quite concerned about her situation when I first spoke to her. Unfortunately, she had been let down by another company and was worried that they were going to lose the property that they were planning to buy. We always strive to meet our clients’ required timescales, and I was confident that, with our help, Mr and Mrs Cruise would still be able to purchase their new property.
We worked quickly to gather enough information to be able to make Mr and Mrs Cruise a formal offer in less than 24 hours, which gave them the confidence and reassurance they needed. They accepted our offer the same day and we were able to complete the sale on the date they requested.
Whatever your personal circumstances, we will always do our best to meet your needs.
Having purchased more than 5,500 different properties, Quick Move Now know that no two house sales are the same. Our vast experience enables us to deliver a smooth and fast property sale, even in the most challenging of circumstances. Whatever your personal situation, we will always work with you to deliver the quick, simple and guaranteed property sale you require.
RICs Surveyor used: Surveying Devon and Cornwall
Solicitors used: Chose to use own solicitor