Quick Move Now – Our Cash Guarantee

As the original and largest property buying company in the UK, we pride ourselves on the service we provide to our customers. Unfortunately, as highlighted in the recent Office for Fair Trading report, many property brokers and investors offer a sub-standard service and are very misleading.

We have provided this customer charter to outline the service we provide, so you know exactly how you will be treated.

Quick Move Now is a business you can trust

You’ll be dealing with the buyer directly
Quick Move Now buys directly from you (the seller). You deal with us every step of the way, from initial enquiry through to legal completion, and right up to receiving the money in your bank account.

All purchases are cash
All of our purchases are 100% cash – we do not need to obtain mortgage finance or find an investor. We have substantial cash reserves available, so there will be no delays.

We do exactly what we say
We buy any property, for cash, quickly. If you need a quick, certain and hassle-free sale, we can buy. We will buy at a discount to market value, but we are upfront about this discount from the outset, and there is never any cost or obligation. Our offer enables you to sell your property fast without the delays, uncertainty and stress of selling your property through an estate agent.

Our business is totally transparent
Our company details are freely available online and in all literature. We provide detailed evidence of our history and track record, and post detailed company accounts on our website.

Quick Move Now delivers high service levels

Cash available immediately – 24-hour guarantee
We have the cash funds available to buy your property immediately and have a turnover of £42 million. We guarantee to have the cash to buy your home available to solicitors within 24 hours. Quick Move Now is the only company to offer this assurance. We are also happy to provide proof of funds to your solicitor.

Vast experience
Our track record speaks for itself. As the original homebuyer, we were founded in 1998 and have bought over 5,500 properties. We understand that selling your home can be a stressful and unfamiliar process so we try and make things as seamless as possible. Don’t just take our word for it! Read our Quick Move Now reviews to see what other people say about us!

Our purchasing team has bought over 5,500 properties and our solicitors, Wards in Bristol, have dealt with every case. This streamlined, experienced and highly professional relationship ensures your sale will proceed quickly and smoothly.

Wards, and all the solicitors we recommend, are Law Society Accredited for conveyancing quality. This means they are specialists in their field who will ensure all the legalities are completed quickly. Any questions or concerns you may have will be dealt with professionally and proactively.

You are in control of the sale

No cost or obligation
There is no cost or obligation to you at any part of the process, right up to exchange of contracts. If you change your mind, whatever the reason, you simply need to let us know and you can walk away.

No option agreements
We have never used option agreements or side agreements so you do not have to worry about being tied into a contract.

You set the timescale
Our service is designed to meet your immediate requirements. You set the completion date, from as little as seven days to as long as eight weeks, and we ensure it is met with the minimum of hassle.

Quick Move Now is a company that listens

Education and research
We want you to feel comfortable about your decision to sell to us. Therefore, you will find detailed information about Quick Move Now on our website, including history, company accounts and how the service works.

We value your opinion
If you have any suggestions for improvements to our performance, or information you’d like us to share, we’d love to hear it. Should you wish to contact the customer service team with any ideas, please email info@quickmovenow.com or call 0800 068 3366.

We’re here seven days a week
We try to be here when you need to speak to us. Our office is open Monday to Friday 9am to 8pm and Saturday to Sunday 10am to 3pm. Outside of these hours, you can leave a message with our friendly call handling service and one of the team will contact you the following day.

This content was written by Quick Move Now
Published on 25th July 2016
Last updated on 23rd April 2019

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