Estate Agent Complaints Rise
Complaints about estate agents rose by a third last year, with 8,000 people complaining to the Ombudsman for Estate Agents (OEA) in 2006.Bungled administrations, fees and sales details were the main sources of complaints.
According to Chris Hamer, head of the service, the rise in the number of complaints was "down to people being less ready to be satisfied with something which they perceived as poor service - given the size of the financial commitment that they're taking on".
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